1. Who We Are
Whitehorse International is a real estate brokerage operating in the United Arab Emirates and internationally. We are fully licensed and operate in accordance with applicable UAE real estate regulations, including Dubai Land Department (DLD) and the Real Estate Regulatory Agency (RERA), and we maintain GDPR-aligned standards for handling personal data.
2. Information We Collect
We may collect personal information you voluntarily provide, including:
- Full name
- Email address
- Telephone number (including WhatsApp-enabled numbers)
- General preference information (e.g., interest type, timeline, indicative budget range)
- Communication preferences
We do not request sensitive personal data such as bank details, payment card information, national ID numbers, or health information through marketing forms.
3. How We Use Your Information
We use your information for legitimate business purposes, including:
- Responding to your enquiry or request for information
- Providing details about relevant real estate opportunities, developments, and advisory services
- Contacting you by email, phone, WhatsApp (including WhatsApp Business), or SMS where relevant
- Internal review, verification, record-keeping, and regulatory compliance
Communications are relevance-based and limited in frequency. We do not engage in unsolicited high-frequency outreach.
4. Marketing Communications
By submitting your information, you consent to being contacted by Whitehorse International regarding your request and other opportunities that may be relevant to the interests you expressed. You may opt out at any time using the unsubscribe option provided (where applicable) or by contacting us directly.
We do not sell your data and we do not spam. Privacy and discretion are core to how Whitehorse International operates.
5. Third-Party Brands & Copyright
Some materials, developments, and branded real estate projects may reference or involve third-party brands and partners. All such materials remain subject to applicable copyright, trademark, branding, and intellectual property rights.
6. Data Sharing
We do not sell, rent, or trade your personal data. Information may be shared only where necessary with:
- Authorised members of our advisory team
- Trusted service providers acting on our behalf (e.g., CRM, communications platforms), under confidentiality obligations
- Relevant professional parties strictly where required to respond to your enquiry
7. Data Storage & Security
We take data security seriously. Personal data is stored securely using GDPR-aligned systems and access is restricted to authorised personnel only. We apply reasonable technical and organisational measures designed to prevent unauthorised access, misuse, loss, or disclosure.
No online system can be guaranteed as completely secure; however, we continually review safeguards to maintain appropriate protections.
8. Your Rights
Subject to applicable laws, you may request access to your personal data, request corrections, request deletion, or object to certain processing activities. We may retain certain information where required for legal or regulatory purposes.
9. Meta Lead Ads Notice
If you submit your information through Meta (Facebook or Instagram), Meta may also process your data in accordance with their own data policy, in addition to this Privacy Policy.
10. Contact Us
For privacy-related enquiries or requests, please contact:
Whitehorse International
Email: [email protected]
Website: www.whitehorseuae.com
11. Policy Updates
This Privacy Policy may be updated periodically to reflect regulatory changes or operational updates. The latest version will always be available on our website. Continued use of our website or services constitutes acceptance of the updated policy.